LDO Model
Organisational Learning Mechanisms
Organisational learning structure is defined; (Friedman et al. 2001) various learning processes, procedures, and activities are actively employed organisation-wide.
This may include -but not limited to-, reflection, coaching, mentoring, after-action review, suggestions schemes and benchmarking:
- Organisation strategy sets a direction for learning and responds to the consequences.
- Budget for organisational learning is secured and responsibility is allocated.
- OL has to be structured therefore and embedded into the organization's ecosystem; in fact it should be an ecosystem in itself.
- There are various types of activities to help people understand how they learn.
- People are recognised for learning.
- Learning is articulated, shared, understood and implemented.
- Appropriate mechanisms such coaching and mentoring are employed to engage and involve people at all organisational levels.
- Learning needs are identified, acted upon and outcome is measured for individuals, teams, and organization-wide.
- Ongoing processes to consider critically the meaning of learning
- Lessons learnt are documented, classified, communicated and utilized organisation-wide.
- Learning outcomes are publicly acknowledged and published on regular basis (where applicable).
- People at all levels have fair access to information appropriate to their needs.
- People have fair access to support at all levels.
- There are various channels where organisation can listen to its customers, partners and other stakeholders.
- Feedback from all stakeholders is considered and acted upon.
- Learning from others is encouraged, supported organisation-wide.
- People are encouraged and supported to acquire further academic education where applicable.
- Appropriate technology is employed to support and facilitate learning.
- Suggestions can flow into and within an organisation e.g. idea management systems, and internal blogs
- Organisation participates in knowledge acquisition and dissemination activities outside the organisation, nationally and internationally.